Five Pickup Days a Week Now — Here's Exactly What's Changing
Starting Tuesday, July 7th, Grow Space pickup goes from three days a week to five.
New hours:
- Tuesday: 10AM – 6PM
- Wednesday: 10AM – 6PM
- Thursday: 10AM – 6PM (10AM–2PM is new, 2PM–6PM is our existing hours — together, Thursday is now a full day)
Combined with our current hours, here's the full week:
- Tuesday: 10AM – 6PM
- Wednesday: 10AM – 6PM
- Thursday: 10AM – 6PM
- Friday: 10AM – 6PM
- Saturday: 9AM – 6PM
If that's all you needed — more hours, see you at the farm — you're set. Grab your greens here.
If you want the real story — why now, how it works, and what's changing behind the scenes — keep reading.
Why now
We ran a survey a while back, and "more pickup hours" was the single most requested thing in the responses. It shows up constantly in comments and DMs too. We heard it.
The honest answer for why it took this long isn't that we didn't want to — it's that our old setup couldn't support it without pulling someone off farm work to sit in the lobby for five extra hours a day, waiting for customers to show up. That math never worked. So instead of bolting more hours onto a system that couldn't handle them, we changed the system.
The fix: a button, not a front desk
Near the main entrance, we're adding a button. Push it when you arrive, and whoever's working the farm that day comes to the door in under 30 seconds.
Nobody's sitting idle waiting for foot traffic, and nobody's making you wait because they're mid-harvest on the other side of the building. This is what actually unlocked the new hours — our team keeps working the farm the entire time we're open, and the button turns "someone at the door" from a full-time job into a 30-second interruption.
That's also why Tuesday, Wednesday, and Thursday mornings specifically: those are hours the farm is already staffed and running. We just weren't answering the door.
What changes for you
Subscriptions now bill on Tuesdays. This lines your charge up with the new pickup window. It's automatic — nothing for you to do — but you will see the charge date move. If your box gets delivered Thursday, your card is now charged two days before delivery instead of on delivery day. Same total, same schedule, just a different date on your statement.
Harvest days aren't changing. We still harvest on the same schedule we always have — some orders ready Tuesday, some Wednesday. What's new is you have more windows to actually come get them, instead of everything funneling into Thursday–Saturday.
Pre-orders matter more now. Five pickup days instead of three means in-farm stock on any given day will swing a little more than it used to. If there's something specific you want, don't leave it to chance. Reserve it here.
One more change worth knowing about
This one's small in volume — it touches about 7% of orders — but we'd rather explain it than quietly change it.
Our old order priority was: non-subscriber reserves → restaurants → subscriptions → online in-stock → walk-in.
That meant someone who reserved a pickup slot with zero ongoing commitment to us got priority over an actual paying subscriber. Looking at it plainly, that's backwards. Subscribers are the customers who show up for us every single week — they should get first pick.
So the new order is: restaurants → subscriptions → online in-stock → walk-in.
Non-subscriber reserves now sit in the same tier as online in-stock — first come, first served, same as everyone browsing the shop. If you're not ready to subscribe but want to lock in a specific green, pre-ordering as soon as stock opens is still your best move. You're just doing it alongside everyone else now, instead of ahead of our subscribers.
Why this works for both of us
For us, this means more pickup capacity without slowing down the actual growing — the farm doesn't stop to make room for the front desk. For you, it means five real pickup windows a week instead of three, faster help when you're here, and — if you're a subscriber — a system that finally treats you like the priority customer you already are.
See you at the farm.