Transition Details
Welcome to the New Grow Space Shopping Experience!
We’re excited to announce that we’ve moved to a new e-commerce platform to better serve our farm members and customers. Our new system offers a more user-friendly experience, particularly for those managing subscriptions. Here’s what you need to know about the transition:
Why Are We Switching?
Our new shopping cart system makes it easier to:
- Skip one or multiple pickups or deliveries well in advance.
- Manage your subscription preferences.
- Enjoy a more seamless and intuitive shopping experience.
We understand that change can be an adjustment, but our goal is to enhance your experience with Grow Space in the long run.
Old vs. New Shopping Cart Names
- Legacy Shopping Cart: "Legacy Shopping Cart"
- Enhanced Shopping Cart: "New Shopping Cart"
What This Means for You
For Existing Customers:
If you have an active subscription or store credit (including founding member perks), you will need to continue using the Legacy Shopping Cart for now. This cart contains your saved credit card details and account history.
Over the next 30 days, we will assist you in transferring your subscription to the New Shopping Cart if you choose to make the switch.
For New Customers:
If you’re purchasing on-demand or starting a new subscription, please sign up and place your orders in the New Shopping Cart.
Timeline for Transition
We plan to phase out the Legacy Shopping Cart over the next 30 days. During this period, you’ll have full access to both carts while we help ensure a smooth transfer of subscriptions and account information.
Need Assistance?
We’re here to help with:
- Setting up your account on the New Shopping Cart.
- Managing your existing subscriptions and store credits.
- Answering any questions you have about the transition.
Feel free to contact us at [contact information] or visit us during your next pickup or delivery for personalized assistance.
Thank you for growing with us as we make this exciting transition to better serve our community!